Your personal data matters to us. This page explains exactly what information Aristocrat collects, how we use it, and the steps we take to keep it safe for every Filipino player on our platform.
Aristocrat is committed to protecting the privacy and personal data of every player who uses our platform at aristocrat.onl. This Privacy Policy explains what information we collect when you register, play, or interact with any part of the site, and how that information is handled. We operate in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and take our obligations under that law seriously. By creating an account or continuing to use the platform, you acknowledge that you have read and understood this policy. If you have any questions about how your data is used, you can reach us at [email protected] at any time.
When you register on the Aristocrat platform, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, contact number, and residential address in the Philippines. During the verification process, we may also request a copy of a government-issued identification document to confirm your identity and age eligibility. When you make deposits or withdrawals, transaction details including payment method information and transaction amounts are recorded as part of our financial records. We also collect technical data such as your IP address, device type, browser version, and session activity logs to help us maintain platform security and improve the overall user experience.
The personal information we collect is used primarily to operate and maintain your Aristocrat account and to process your transactions securely. We use your contact details to send account-related notifications, including deposit confirmations, withdrawal updates, and important platform announcements. Your identity and age verification data is used to comply with Philippine gaming regulations and to ensure that only eligible players access the platform. Technical and behavioural data helps us detect and prevent fraudulent activity, protect account security, and optimise platform performance for Filipino users. We may also use aggregated, anonymised data for internal analytics and product improvement purposes, but this data cannot be used to identify any individual player.
Aristocrat does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services. All third-party service providers are required to handle your data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering requirements. Once the retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it. You may request the deletion of your accountand personal data by contacting our support team, subject to any retention obligations that apply under applicable law.
Aristocrat uses cookies and similar tracking technologies to enhance your experience on the platform and to ensure that certain features function correctly. Session cookies are used to keep you logged in during your visit and are deleted automatically when you close your browser. Persistent cookies help us remember your preferences and settings so that you do not need to re-enter them on each visit. We may also use analytics cookies to understand how players navigate the platform, which pages are most visited, and where technical issues occur, so that we can continuously improve the service. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain parts of the platform. By continuing to use the Aristocrat platform, you consent to our use of cookies as described in this policy.
Under the Data Privacy Act of 2012, Filipino players have specific rights regarding their personal data held by Aristocrat. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated information in your account. You also have the right to object to the processing of your data in certain circumstances, and the right to request erasure of your data where there is no longer a lawful basis for us to retain it. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account.
Aristocrat implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using industry-standard protocols to prevent interception during transit. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and monitor our systems for unusual activity that may indicate a breach or attempted intrusion. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act.
The Aristocrat platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals below the legal age of participation, and age verification is a mandatory step in the registration process. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that information and close the associated account. Parents and guardians who believe that a minor may have registered on the platform are encouraged to contact us immediately at [email protected] so that we can investigate and act accordingly. Protecting the safety and privacy of minors is a responsibility we take very seriously across all aspects of platform operations.
Aristocrat reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The updated policy will always be available on this page with the date of the most recent revision clearly indicated at the top. Continued use of the platform after any changes have been published constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal data. If you have concerns about any changes, please contact our support team before continuing to use the platform.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way Aristocrat handles your personal data, please do not hesitate to get in touch with our dedicated support team. You can reach us by email at [email protected] and we will do our best to respond promptly and thoroughly. For questions about your specific account data, please include your registered email address in your message so that we can locate your records efficiently. You may also visit our FAQ page for quick answers to common questions about account management and data handling. Aristocrat is committed to transparency and to maintaining the trust of every Filipino player who chooses to use our platform.
Other important pages that explain how Aristocrat operates for players across the Philippines.
Understand the rules that govern your use of the Aristocrat platform, including account eligibility, betting rules, and promotional terms.
Read TermsTools and guidance to help Filipino players manage their gaming activity and keep the experience safe, enjoyable, and within healthy limits.
View Responsible GamingQuick answers to the most common questions about accounts, deposits, withdrawals, and platform rules on Aristocrat.
Go to FAQYour data is safe with us. Create your free Aristocrat account and enjoy sports betting, casino-style games, and slots — all in Philippine pesos.